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To use the conferencing features you will need to have headphones, a microphone (or headset), plus a webcam if you prefer.Contact our IT Purchasing team if you would like to buy these, or loan a Skype kit from our audio and visual team.On Tuesday 15 December, IT Services will start the trial of a new service that will automatically put your FASER assignment deadlines into your calendar, which you can then access from Webmail, Outlook, Pocket Essex or on your mobile device if you have your University email set up.The trial should last a few weeks, which gives us time to make sure everything is working as intended. You don’t need to do anything to receive this trial service, FASER assignments are exported to your calendar automatically each night.A temporary fix has been implemented whilst the underlying problem continues to be investigated.Anyone still having a problem should restart their computer and then contact the IT Help Desk if they require further assistance. We’ve found and closed the cause of the problem, but the mail volume is likely to remain high for the rest of the morning. We currently have a problem with the links that go to Find Your Way room locations in your diary.
Students We’d like to tell you about a new service that will help you better plan your study time around assignments.Instructions for how to do this on a smartphone, tablet, PC or Mac are available at Early reports indicate this is a global problem affecting many Office 365 institutions, not just the University of Essex.More information will be made available as soon as we know more. The earlier problem affecting email has now been resolved.We encourage you to use this community to help with your work or study, develop working relationships, connect with like-minded individuals, and reach out for help where you need it.However, there are a few simple house rules we ask you to follow.